You can place an order by browsing our website, selecting your desired items, adding them to your cart, and proceeding to checkout

We accept major credit/debit cards (Visa, MasterCard, AmEx), PayPal, Apple Pay, Google Pay, and other secure payment methods.

Orders can be modified or canceled within 12 hours of placing them. Please contact our support team as soon as possible.

Yes! Sign up for our newsletter and follow us on social media for the latest promotions and exclusive discounts.

Yes, we ship worldwide! Shipping costs and delivery times vary based on location.

Standard shipping: 7-14 business days
Express shipping: 3-7 business days
Delivery times may vary due to customs and local postal services.

Once your order ships, you’ll receive a tracking number via email to monitor your package’s journey.

customs duties or taxes?
Customs fees vary by country. Any applicable duties or taxes are the responsibility of the customer.

We accept returns within 30 days of delivery for unworn, unwashed items with original tags. Some items (e.g., final sale or personalized items) are non-returnable.

Contact our support team with your order number and reason for return. We’ll guide you through the process.
support@trailquestdukas.com

Return shipping costs are the customer’s responsibility unless the item is defective or incorrect

Refunds are processed within 5-10 business days after receiving the returned item.

Please refer to our Size Guide on each product page for accurate measurements.

Please refer to our Size Guide on each product page for accurate measurements.

No, but creating an account allows you to track orders, save favorites, and receive special offers.

Our support team is available via email, live chat, or our contact form. Response times are typically within 24 hours.

Our support team is available via email, live chat, or our contact form. Response times are typically within 24 hours.